Refund Policy

Digital Goods

The Site provides license keys (‘the Key’) used with game distribution services like Xbox Live. The client purchases the Key that is sent to his/her email after payment is confirmed.

The key is provided in digital form and is subject to refund if the download of the game has not started or the desired game does not work as stated. In that case, we expect the client to contact our support team for a refund within 14 days from the date of purchase. 

Physical Goods

You have to inform us by e-mail that you want to get a refund within 14 days of receiving the goods. You will have another 14  days to return the goods to the specified address.

You will be refunded within 14 days after we receive the goods. Your money will be credited to the same credit/debit card you made a purchase from.

Other refund possibilities:

If the goods are not available for delivery within 30 days of being ordered you are entitled to cancel your order and receive a full refund of any monies paid.

If the product you have purchased is out of stock and it will not be available within the next 48 hours.

If there is an error with your item and there is no replacement

Refunds will NOT be issued based on non-compliance with the minimum requirements to run the game on your computer, for lack of satisfaction during the game, failure to read the description or terms specified for the game.