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WOOCS v.2.3.4.1

Refund Policy

Digital Goods
The Site provides licence keys (‘the Key’) used with game distribution service like Xbox Live. The client purchases the Key that is sent to his email after payment is confirmed.

Due to the nature of the Key, it can be refunded if download of the game has not started or the desired game does not work as stated. In that case, we expect the client to contact our support team for a refund.

Physical Goods
You have to inform Us that you want to get a refund within 14 days of receiving your goods that you want to cancel. You will have another 14 days to return the goods once you’ve told us. Please write us at info@skulbox.com

You will be refunded within 14 days after we receive your goods. Your money will be credited to the same bank account you made a purchase from.

Other refund possibilities:

If the goods are not available for delivery within 30 days of being ordered you are entitled to cancel your order and receive a full refund of any monies paid.

If the product you have purchased is out of stock and it will not be available within the next 48 hours.

If there is an error with your item and there is no replacement

Refunds will NOT be issued based on the non-compliance with the minimum requirements to run the game on your computer, for lack of satisfaction during the game, failure to read the description or terms specified for the game.